Terms of Use
1. Who we are
Logbelt is operated by Calovex Softwares, a business registered in New Brunswick, Canada.
2. Acceptance of these terms
By creating an account or using the service, you accept these Terms of Use.
If you do not accept these terms, you must not use the service.
3. Your account
You must be at least 18 years old.
You are responsible for keeping your password confidential and for all activity carried out under your account.
You must notify us promptly if you suspect unauthorized access.
4. Description of the service
Logbelt is a tool for organizing and tracking jobs.
We do not provide any accounting, tax, legal or financial service.
The information shown in the app is calculated from the data you enter.
It is up to you to verify the amounts before using them to invoice a customer, file a tax return or make a business decision.
Some features use artificial intelligence to make data entry easier, in particular the automatic reading of receipts.
These features may produce errors, omissions or incomplete results.
You remain responsible for verifying all automatically generated information.
5. Your data
The data you add to the app remains your property.
You grant us only the right to host, back up, process and transmit it where necessary to provide the service.
You can export your data in the formats available in the app.
Although we implement reasonable measures to protect your data, you remain responsible for keeping any copy you may need.
6. Your customers
You are responsible for the information you record about your customers.
You confirm that you have the rights necessary to use that information.
You also remain responsible for the content of your quotes, invoices and other documents sent to your customers.
7. Subscription and payment
Logbelt offers a free plan with certain limits as well as one or more paid subscriptions.
The prices shown in the app may change.
Any price increase will be announced at least thirty (30) days before it takes effect.
Subscriptions renew automatically until cancelled.
You may cancel your subscription at any time. Cancellation takes effect at the end of the period already paid for.
Except where required by law, payments already made are not refundable.
In the event of non-payment, we may suspend or limit access to the service until the account is settled.
The free plan is offered as it stands and may be changed, limited or withdrawn at any time. We will give at least thirty (30) days' notice before withdrawing it.
7.1 Service fee on the free plan
When you accept a card payment from your customer while you are on the free plan, we retain a service fee of one percent (1%) of that payment, up to a maximum of twenty-five Canadian dollars (CA$25) per payment.
The fee comes out of the proceeds due to you. Your customer is charged the invoice total, and nothing more.
Paid plans pay no service fee to us. The fee in force is stated on the plans page in the app. In every case Stripe charges its own processing fee, which Stripe sets and which we do not receive.
8. Online payments (Stripe)
If you choose to accept online payments, you open your own Stripe account.
Your customers' payments are deposited directly into your Stripe account.
We neither receive nor hold your customers' funds.
You are the merchant of record.
Stripe's terms apply to your use of their services.
Refunds, chargebacks and disputes between you and your customers are solely your responsibility.
Your quotes, your invoices and your customer's acceptance of them are agreements between you and your customer. We are not a party to them. The app records an acceptance and keeps the evidence of it; that does not make us responsible for the work, the price or the outcome.
9. Acceptable use
You agree not to:
- use the service for unlawful purposes;
- upload unlawful, fraudulent or malicious content;
- attempt to access another user's data;
- circumvent the limits of the service;
- disrupt the operation of the service;
- use bots, scripts or automated tools to overload or circumvent the service;
- share a single login between several people in order to get around the number of people your plan allows;
- resell or redistribute the service without our written authorization.
10. Availability
We make reasonable efforts to keep the service available.
However, we do not guarantee continuous or uninterrupted availability.
We may carry out maintenance, fix bugs, and change or remove features in order to improve the service.
Some features may be offered in beta and may be changed or withdrawn without notice.
Where reasonably possible, we will inform you of significant changes.
11. Your feedback and suggestions
If you send us an idea, a suggestion, a bug report or any other feedback, you allow us to use it freely, without payment and without obligation to you.
That is what lets us build what people ask for.
It gives us no right at all to the job data you keep in the app, which is covered by section 5.
12. Intellectual property
The software, its source code, its interface, its design, its logos, its name, its documentation and all elements composing it belong to Calovex Softwares or its licensors.
These terms grant you only a limited right to use the service in accordance with them.
13. Warranties
The service is provided "as is" and "as available".
To the extent permitted by law, we exclude all express or implied warranties.
We do not warrant that the service will be free of errors or that it will suit your particular situation.
14. Limitation of liability
To the extent permitted by law, our total liability to you, for all claims taken together, is limited to the greater of the following amounts:
- one hundred Canadian dollars (CA$100);
- or three (3) months of subscription at the highest rate you have paid us.
We are not liable for indirect losses, including loss of profits, loss of contracts, loss of goodwill or loss of data.
Nothing in these terms limits liability that cannot be limited by law, including liability for fraud or for personal injury.
15. Indemnification
You will defend us and hold us harmless against any third-party claim, including one brought by one of your customers or by somebody who works for you, arising from your use of the service, from the content you enter into it, or from the work you carry out.
This does not apply to a claim caused by our own breach of these terms.
16. Events beyond our control
We are not responsible for a failure or a delay caused by something outside our reasonable control.
That includes an outage at a provider we depend on, a failure of the internet, a power cut, a natural disaster or an act of government. Our providers are named in our privacy policy.
17. Termination
You may close your account at any time.
We may suspend or close an account that breaches these terms.
After your account is closed, your data will be deleted within a maximum of thirty (30) days, except where the law requires us to keep it longer.
18. Transfer of this agreement
You may not transfer your account or these terms to somebody else without our written agreement.
We may transfer them if the business is sold, merged or reorganized. Your plan, your price and your data are unaffected by such a transfer.
19. Changes
We may change these terms.
When a significant change is made, we will inform you at least thirty (30) days in advance by email or in the app.
20. Governing law
These terms are governed by the laws of the province of New Brunswick and by the applicable federal laws of Canada.
Any dispute will be submitted to the competent courts of New Brunswick.
21. The rest
- If one clause is found invalid, the rest stay in force.
- Not enforcing a clause once does not mean giving it up.
- These terms, together with our privacy policy, are the whole agreement between us about the service.
- Sections 5, 12, 13, 14, 15, 20 and 21 survive the closing of your account.
- These terms are published in French and in English. Both versions have the same meaning; if they conflict, the French version prevails.